Shipping Policy

Shipping Policy


Effective Date: [22.11.2023]

Thank you for your interest in our products. This Shipping Policy describes the terms and conditions for delivery of purchased products. Please read the following information carefully before making a purchase.

1 Delivery Area

We make deliveries within [Poland, Greater Poland, the world].

2. order processing time

2.1 Order Preparation

Orders are usually prepared within 2 to 5 business days after the order is placed.

2.2 Delivery Time

Delivery time depends on your location and the selected delivery method. You can find detailed information on the shopping cart page before making a purchase.

3 Delivery Costs

3.1 Delivery Charges.

Delivery charges are specified on the shopping cart page before making a purchase and depend on the selected form of delivery and location.

3.2 Free Delivery

We offer free delivery for orders over 40 PLN in selected regions.

4 Order Tracking

Once the order has been shipped, the customer will receive a shipping confirmation and a tracking number to track the delivery status.

5. receipt of shipment

5.1 Inspection of the Parcel

Upon receipt of the shipment, we recommend a thorough inspection of the package in the presence of the courier. If any damage is found, a damage report should be made in the presence of the courier.

5.2 Returns

For information on returns, please refer to our Returns Policy.

6 Delivery Problems
In case of delivery problems, please contact our customer service department at [email protected] immediately.

7 Changes to the Shipping Policy
The Shipping Policy is subject to change. Updates will be posted on our website.

8 Contact.
If you have any questions about the Shipping Policy, please contact us at: [cleanartex@interia.com].